Our customer called up to complain about high gas bills and a faulty water heater. Upon testing we discovered a big gas leak on the existing underground galvanised steel gas main. Within 2 days we had the new gas main installed and new hot water unit installed.
“Tom was around the very next day and installed the Rinnai we should have bought in the first place, given it has an eight year warranty and an expected life of 25 years.
I expected to come home and find our wall lining ripped away to expose pipes, only to find Tom had neatly repaired our wall with a new panel, thus rectifying the shoddy job done by another cowboy, this one a so-called carpenter. So, save yourself potential grief and give the professionals a call."